FAQ

Questions people actually ask.

If yours isn't here, email verafeelapp@gmail.com and it probably ends up on this page.

Getting in
Can I use Verafeel today?

Not openly yet. It's in closed beta with a small group of testers while the core loop settles. Leave your email and we'll reach out when a spot opens.

Which platforms does it run on?

Both. The closed beta runs on iPhone through TestFlight and on Android, and you can sign in with Apple, Google or email. Your entries sync across the devices you sign into.

How do I get in sooner?

Email verafeelapp@gmail.com and say which phone you're on. Testers who report bugs clearly are the most useful people to have, and they get in first.

How it works
Who are Vera, Mira, Theo and Sam?

The four mascots, and each has a real job. Vera asks the follow-up questions, Mira keeps the quiet moments, Theo notices patterns, and Sam talks back. Every couple of weeks they each bring one reading to your Stretch Recap: the line Vera kept, when you write (Mira), the reading you corrected (Theo), and the day that broke your own pattern (Sam). You're asked about each one before it moves on. Meet them properly.

What actually happens when I write an entry?

Your text is scored for emotion and functional state, then the app asks you a follow-up question about what it read. You can accept its reading, correct it, or answer in your own words: your correction is what it learns from.

What does "it learns your language" mean?

Early entries are scored against one shared, fixed rubric, no assumptions about you. As you correct it, your own baseline shifts, so a 7 out of 10 comes to mean your 7 rather than a stranger's average.

Is the emotion model made up?

No. The taxonomy is Plutchik's wheel, eight core emotions from established psychology. The exercises are standard CBT and mindfulness techniques: breathing, grounding, thought reframes and gratitude.

Does it use AI?

Yes, for one specific job: turning your entry text into emotion and functional-state scores. Everything else, the follow-up questions, the patterns, Ask your journal and what the mascots say, is written by hand or worked out by rules from your own entries. It isn't a chatbot, it doesn't give advice, and your entries are never used to train AI. See the privacy policy for the provider and what they may not do with your text.

Will it nag me about streaks?

No. The app shows your day streak, and showing up three days running earns a mark, but nothing is ever taken away when a streak breaks. Missing a week costs you nothing. Reminders are off until you turn them on, they're scheduled on your phone rather than sent from our servers, and you choose how often and about what.

Privacy and your data
Do you sell my journal entries?

No. Not to advertisers, not to data brokers, not to anyone, at any price. The business model is people paying for the app.

Where are my entries stored?

In a Supabase-hosted Postgres database, encrypted at rest, with row-level security so only your signed-in account can read your rows. Application-level end-to-end encryption of entry text is planned, not built yet, the privacy policy says so plainly.

Can I get my data out, or delete it?

Both. Right on the You tab you can export your entries as a CSV file any spreadsheet app opens, or delete your account, with a 24-hour window to change your mind before it's permanent. Export is free for everyone.

Does App Lock send my fingerprint anywhere?

No. The Face ID, fingerprint, or PIN check happens entirely on your device through your phone's operating system. Verafeel never sees or stores biometric data.

What about the crisis-support links?

Tapping one hands off to your phone's dialer, messaging app, or browser. We don't monitor, log, or get notified when you use them.

Money and limits
What will it cost?

Verafeel is free during the closed beta. There will be a paid option later, because charging for the app is what keeps your entries from becoming the product. Beta testers will hear about pricing before anything changes.

Is this therapy?

No. Verafeel is a reflection tool, not therapy, not a medical device, and not a diagnosis. It won't tell you what's wrong with you. If you need professional support, please talk to a licensed provider.

What if the app gets my feelings wrong?

Then tell it. Being overruled is the design, not a failure case. That correction is the most valuable thing you can give it, and Theo will even check back later to see if it's right now.

Still unanswered?

Email us. There's one address and one person behind it.

Contact us