Privacy policy
Your data is your data.
Written in plain language, so what's collected and why is actually clear, not filler text nobody reads.
Last updated 18 September 2026
Written in plain language, so what's collected and why is actually clear, not filler text nobody reads.
Your journal entries and everything derived from them belong to you, not us. We don't sell, rent, trade, or license your personal data or journal content to anyone: no advertisers, no data brokers, no third parties of any kind, under any circumstances, for any price.
Your account email, and your name and profile photo if you sign in with Google (Apple may give us only a private relay email if you choose Hide My Email). The text of what you write; the emotion and functional-state scores generated from it; your answers to follow-up reflection questions; the stamps you make; any experiments you start; and the getting-to-know-you survey (age range, gender, journaling frequency). App Lock never sends anything to us: the Face ID, fingerprint or PIN check happens entirely on your device, and Verafeel never sees or stores biometric data.
Only to run the app: showing your reflections back to you, scoring and calibrating to your own patterns over time, syncing your entries across devices you sign into, fixing crashes, and sending account email (like a password reset) when you ask for one. We don't use your journal content for advertising or for any purpose you didn't sign up for.
In a Supabase-hosted Postgres database, encrypted at rest. Row-level security means only your signed-in account can read your own rows, not other users. Reminders are scheduled on your phone itself, not sent from our servers. Photos you attach to an entry stay on your device.
When you write an entry, its text is sent to an AI provider (Anthropic's Claude, or a compatible provider we use for the same purpose) only to generate your scores. That text is not used by us or our AI provider to train any AI model, and is not kept by them beyond what's needed to return your score.
If the app crashes or hits an error, a technical report is sent to Sentry so we can fix it: the device model, app version, and what the app was doing at the time. We've set it up so journal text is stripped out before anything is sent, and screen recordings of a crash hide all text and images.
Tapping a crisis-support option (call, text, or a helpline link) hands off directly to your phone's own dialer, messaging app, or browser. Verafeel doesn't monitor, log, or get notified when you do this.
You can sign out any time. From the You tab you can export your entries as a spreadsheet file or delete your account (with a 24-hour window to change your mind before it becomes permanent), and change your password in Account. For anything else, email verafeelapp@gmail.com.
We keep your data while your account is active. If you delete your account, we delete your personal data and journal content, except where a short retention period is required by law.
Verafeel isn't intended for anyone under 16. We don't knowingly collect data from anyone under that age.
This policy may change as the product does. We'll tell you directly about anything material, not just update this page quietly.
Email verafeelapp@gmail.com for anything about your data or this policy.